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Client Support Services Office (8010)
Office Manager: Vacant (vacant@usbr.gov; 303-445-?)
The Client Support Services Office provides a variety of support services to the TSC and its clients. Primary duties include:
- Assisting with development and processing of service agreements and change orders
- Assisting with resolving questions or concerns related to service agreements
- Coordinating administrative functions related to establishing WOIDs, submitting fee collections and cost transfers, and reconciling bank cards
- Monitoring schedules and budgets for ongoing work
Client Liaisons
Client Liaisons coordinate workflow activities between the TSC and its clients. Primary duties include:
- Serving as primary point of contact for TSC clients for inquiries that fall outside of individual service agreements
- Identifying technical groups needed to perform client work
- Developing and disseminating monthly client status updates
| Client | Client Liaison |
| Missouri Basin and Arkansas-Rio Grande-Texas Gulf, Regions 5 & 6 | Justin Dorough (303-445-2223) |
| Lower Colorado Basin, Region 8 | Terrell (Terry) Killingsworth (303-445-3467) |
| California-Great Basin, Region 10 | Nancy Arthur (303-445-3078) |
| Columbia-Pacific Northwest, Region 9 | Kylie Pelzer (303-445-3127) |
| Upper Colorado Basin, Region 7 | Shannon Harrell (303-445-2370) |
| Native American and International Affairs | Neal Gallagher (303-445-2871) |
| Dam Safety and Infrastructure | Lisa Sweeney (303-445-3260) |
| Power Program Services | Cory Maurer (303-445-2834) |
| Other Government Agencies (including NPS and BIA Dam Safety) | Justin Downs (303-445-3318) |
| Reclamation Other (WO, DEC/DSO, MSO, Policy and Programs) | Christopher Shipman (303-445-3079) |
| Research and Development Office; Water Resources and Planning Division | Evan Lindenbach (303-445-2336) |
| TSC Funding Agreements | Jacque Wright (303-445-2604) |
| TSC P&A | Kevin T. Nguyen (303-445-3458) |
| K88 Working Capital Fund | Kevin T. Nguyen (303-445-3458) |
Program Assistants
Program Assistants are assigned by the division or group of the TSC Project Manager (Team Leader):
| Division/Group | Program Assistant |
| 8101 Civil Engineering Services Division #1 | David Lenz (303-445-2754) |
| 8102 Civil Engineering Services Division #2 | David Lenz (303-445-2754) |
| 8200 Water, Environmental, & Ecosystems Division | Karen Johnson (303-445-3289) |
| 8300 Geotechnical Services Division | Karen Johnson (303-445-3289) |
| 8400 Electrical & Mechanical Engineering Division | Joy Ravenel (303-445-2577) |
| 8500 Engineering & Laboratory Services Division | Joy Ravenel (303-445-2577) |
