Information Resources Office
Karla J. Smiley, Associate Chief Information Officer
The Information Resources Office (IRO) provides information resource management and Information Management and Technology (IMT) services to support the objectives of the Bureau of Reclamation.
IRO is a trusted information technology (IT) partner that strives to create sustainable and cost-effective IT solutions that meet the mission needs by:
- Delivering outstanding value, continuous innovation, and exceptional interactive experiences.
- Consistently fulfilling its commitment to customer success.
- Maintaining a motivated and consistent workforce.
- IRO’s guiding principles are to be reliable and trusted, responsive and timely, accountable and transparent.
Enterprise Operations Division
The Enterprise Operations Division provides staff support to the Associate Chief Information Officer (ACIO) and is responsible for the operational IMT program components of technology; networks (servers, routers, and other devices); telecommunications (optimization, bill auditing and analysis, radio spectrum management, network, and wireless communication); infrastructure hosting (servers, virtualization, storage, continuity of operations, and disaster recovery); and inventory and asset management (computers, wireless devices, policies regarding tracking and accounting of information resources and equipment). This division is also responsible for application/system development, testing, deployment, and operational security; planning, development, execution, and management of Reclamation’s IMT infrastructure, systems, applications, servers, networks, and computers; and operations to assist in carrying out responsibilities of the ACIO in these areas. While the Enterprise Operations Division has responsibilities specific to inventory and asset management of IT equipment, the Reclamation Property Management Officer has overall responsibility for administering, coordinating, managing, and inventorying all Reclamation government-owned personal property, including IT equipment.
Information Management and Technology Service Strategy Division
The IMT Services Strategy Division provides staff support to the ACIO in the implementation of Federal Information Technology Acquisition Reform Act (FITARA) and Reclamation policy, management, and implementation activities related to the following IMT program activities and functions: enterprise architecture, demand management, capital planning and investment control, IMT policies and procedures, records management, the Government Paperwork Elimination Act, Section 508 of the Rehabilitation Act – accessibility, project management, IT service management, Section 515 Treasury and General Government Appropriations Act – information quality/integrity, and IMT career/skills management (developing standards and training requirements for IMT professionals).
Risk Management Services Division
The Risk Management Services Division oversees Reclamation’s cybersecurity program; establishes Reclamation-wide cybersecurity policy, standards, and guidance and oversees implementation to ensure IMT compliance with all relevant requirements; provides cybersecurity support to regional and area offices; and develops and implements strategies to reduce risk and improve Reclamation’s overall security posture. Division responsibilities also include Continuous Diagnostics and Mitigation, Federal Information Security Modernization Act (FISMA) compliance, IMT audits, Operational Technology (OT) cybersecurity, incident response, privacy, and identity management.
